Mobilise the Set plays – the actions and behaviours that drive culture, change, outcomes and peak performance…
On Friday 19th January I was invited to speak to ABC radio Brisbane about firstly, being more successful than 2017, and then, how can the Brisbane team continue to build upon that success.
What a wonderful opportunity to be able to speak with all those who bring us the news, the sport, the local human interest stories – but most importantly, radio has the capacity to help sculpt the structure of our day as well as weave the emotional fabric which colours every moment of our day.
I was encouraged by conversations I had had with Acting Station Manager, Rob Mailer and his 2-IC, Halina Baczkowski Content Director – not only was there change afoot in terms of programming and teams that would lead these changes: but also management and the station recognized they need to think and operate differently too.
I provided my workbook, What’s your Everest – team for the whole group to consider what peak performance is and how to begin to set it in place for 2018.
We bunkered down in a first floor room of the State Library.
The day very much reminded me of my first meeting as Head Coach of the Australian Cricket team November 4th, in a small room at our team hotel, prior to the commencement of the 1999-2000 season.
It was a new season, new coach, new team with some old heads, some younger players and couple of debutants in Gilchrist and Muller.
The message was that we were going on a journey to Everest together and that by the time we had completed our journey together, our vision was to have changed the game, and possibly be accorded a label, in a similar way to the recognition of the feats of Don Bradman’s 1948 undefeated tour of England – THE INVINCIBLES.
So my first question to the gathered staff was what was the vision for ABC Brisbane Radio?
Vision, values and sacrificial acts form Base Camp for What’s your Everest – team.
The ABC organisation has as its vision to be the “independent source of Australian conversations, culture and stories” – but how is that translated for impact and meaning for Brisbane?
The ABC organisation has a series of Leadership principles with behaviours that demonstrate these principles. It also provides an ‘investing in audience strategy’ to help structure an overall approach to delivering the vision.
If ‘team ABC Brisbane radio’ had done their homework, then they would understand that getting Base Camp right inspires strategy, the Game Plan.
I was not disappointed as there were a number of questions.
Emma Griffiths wanted to know more about sacrificial acts.
Before I could explain, Kelly Higgins-Divine had already jumped in with some very good examples of how this works, or could work within the station.
We continued to explore the Everest model where the Game Plan mobilises the Set plays – the actions and behaviours that drive culture, change, outcomes and peak performance.
At this point, Steve Austin chimed in with a question about an interview he had done with me in 2002 when I was Australian Coach. He recalled asking me about having SK Warne read poetry – what was that all about?!
As I explained, one of my ‘set plays’ was always about challenging each individual to be better not only on the field; but also in less comfortable environments, taking them outside the security and familiarity of the dressing room.
With Set Plays in place, this gives the individual, leader or team the opportunity to ignite results and ultimately peak performance.
However to sustain peak performance, to dominate your market place as the Australian cricket team had done for some 8-10 years around the world, Brisbane Radio need to understand what is success.
Station manager, Rob Mailer was quick to acknowledge that if ABC Brisbane Radio is to change, then it needs other measures of success to complement those based on ratings, budgets, staff engagement and so on – what will these be…?
What Rob is wanting to do is not much different to what I was wanting to do with the Australian Cricket team in 1999.
He has a new opening combination leading the ABC Radio team in the morning. He has a changed top order, middle order and late order – all seeking to perform at their best from the first day of competition.
Rob and the team understand that they cannot hide from the traditional numbers that are used to judge success in the media.
Just like a head coach.
You need to win games to remain in the position, and not to feel constantly under siege by the various stakeholders who can make life difficult for the leader or coach.
Some early wins will be important for the Brisbane ABC radio to settle the reorganised team.
However, it is critical to understand the process of achieving results as these become the success measures that drive peak performance.
From my short time with all the people who attended on Friday, it seemed to me all the ingredients are there. Good and talented staff, a good culture which is open to change and constant improvement, and a leadership willing to change for success, not for the sake of making change.
They are beginning the climb to their “EVEREST”
As the saying goes, Stay tuned………
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